67th International Retail Summit
SOLD OUT – Radical Customer Centricity: Why Retail Is All About Service
Speakers
Die Liste der ReferentInnen wird laufend ergänzt.
Daniel Grieder
Switzerland
CEO Hugo Boss from June 2021. CEO of Tommy Hilfiger Global and PVH Europe until 2020. Daniel Grieder has over 30 years of international experience as managing director, founder, president and CEO. As part of the pan European launch of Tommy Hilfiger in 1997, Grieder introduced the brand in his native home of Switzerland and Austria. On July 1, 2014, Grieder became CEO, Tommy Hilfiger Global, in addition to his continued role as CEO, PVH Europe.
Amber Case
USA
Fellow at Harvard University’s Berkman Klein Center for Internet and Society and a visiting researcher at MIT. Amber Case studies the interaction between humans and computers. She was named one of National Geographic’s Emerging Explorers and featured among Fast Company’s Most Influential Women in Technology.
Chris Sanderson
Great Britain
Co-founder of trend consultancy The Future Laboratory. Chris is a SuperBoard member of The British Fashion Council’s Fashion Trust.
Stéphane Garelli
Switzerland
Stéphane Garelli is a world authority on competitiveness. Professor at IMD (Institute of Management Development) in Lausanne, closely connected to the world of business. He was Managing Director of the World Economic Forum and of the Davos Symposium for many years. Stéphane reads today’s global economic picture better than anyone else. Presentations challenge people to think ‘outside the box’.
Tiziana Primori
Italy
CEO of Fico Eataly World, the first agri-food park for Italian food and wine. In May 2015, she was awarded the Women CEO Award “Le Tecnovisionarie”, destined to women whose work contributes in developing sustainable innovation in the community. Primori is also Director of Coop Alleanza 3.0 – the largest Italian consumer cooperative.
Willy Oergel
Germany
CEO of Stuttgart-based German department store retailer Breuninger. Oergel started his career in the hotel sector, where he had been a director with Steigenberger Hotel company before joining Breuninger in 1984.
Charlotte Kenny
Great Britain
Head of Fan Services at British football club Arsenal. Before joining Arsenal, Charlotte Kenny was Head of Customer Experience at Nationwide, the world's largest building society, and supervised customer relationship and branding for energy supplier EDF Energy for 14 years.
Josie Cartridge
Great Britain
Customer Director of fashion brand River Island. Josie Cartridge began her career in fashion as a model and later worked as clothing marketing manager for Sainsbury's, developing and managing the launch of Sainsbury's first own label clothing brand - Tu. In 2010, Cartridge joined River Island as Marketing Director, and then promoted in January of 2016 to Customer Director.
Nick Brackenbury
Great Britain
Co-founder and CEO of NearSt. The London-based ecommerce start-up aims at making the local shopping experience easier than online shopping. Before founding NearSt Brackenbury worked for Ogilvy.
Patrick Schrems-Moreira
Germany
Global Director Retail Concepts / Innovation & Trend for sports brand Adidas. Before assuming this position in 2014, Schrems-Moreira worked as project manager and communications manager for Adidas. He began his career as a consultant for the business consultancy Weissmann & Cie.
Farrah Hamid
Great Britain
Co-founder of Prettly, a London-based startup, which offers beauty treatments that are delivered to homes and offices. After working in the PR and marketing field for several years, Hamid received her MBA from London Business School in 2014 and became a co-founder in the business soon after.
Christian Viatte
Switzerland
CEO of Mila, an online broker for local tech-experts. After his business information studies, Viatte worked for an internet startup and for Swisscom. In 2011 he became Head of Business Development & Innovation for the telecommunications provider and together with his team set up the company's innovation hub.
Markus Kaser
Austria
Markus Kaser is Chairman of the Board of Directors of INTERSPAR Austria, a leading hypermarket operator in the country. Kaser has a degree in business administration and is responsible for the most successful large-scale Austrian trading company, with approximately 10,000 employees and more than EUR 1.6 billion in revenue.
Thomas Herbert
Switzerland
CEO of Globus. Before joining Globus, Herbert had worked for ten years as co-owner and CEO for Schild. During this time he restructured and repositioned the company. Herbert did his apprenticeship with Globus and already had worked there for ten years before startinng his career at Schild.
Mario Sixtus
Germany
Journalist, author and filmmaker. The focus of his works are current developments on the Internet, in net-culture and net-politics. His articles appear in the German newspapers "Die Zeit", "Frankfurter Allgemeine Sonntagszeitung", "Handelsblatt", and in the "Focus" magazine. Sixtus received the Grimme Online Award and the Lead Award for his web video series "The Electric Reporter".
David Bosshart
Switzerland
Dr. David Bosshart was CEO of the GDI Gottlieb Duttweiler Institute for consumption, economic and social studies from 1999 to 2020. Since 2020 he has been President of the G. and A. Duttweiler Foundation.
Moderation
Reto Brennwald
Switzerland
TV journalist, filmmaker and media trainer. From 2008 to 2011 Reto Brennwald presented SRF's politics programme "Arena". Prior to that, he had been moderator of the "Rundschau" for seven years. Reto Brennwald has been active in the electronic media sphere for 25 years. In 2015 he founded the Talk&Film GmbH for communication, moderation and film production.
Partner
Media partners
Über die Internationale Handelstagung
Die Internationale Handelstagung ist eine führende Strategieplattform für Entscheidungsträger und Vordenker im Retail und in der Konsumgüterbranche. Teilnehmende sind Führungskräfte aus dem Handel und verwandten Branchen, Unternehmer, Akademiker und Journalisten von Schweizer und europäischen Qualitätsmedien.
Teilnehmende
Führungskräfte
Referenten
Testimonials
Vergangene Konferenzen
Advisory Board
Simonetta Carbonaro
Expertin für Konsumentenpsychologie, Professorin für Humanistisches Marketing und Designmanagement und eine international anerkannte Vordenkerin in der Konsumgüterindustrie. Sie ist Mitbegründerin von REALISE, einem strategischen Beratungsunternehmen, das auf Markenführung und strategisches Designmanagement spezialisiert ist.
Caroline Drucker
Director EMEA Strategic Partnerships bei Instagram. Zuvor war Drucker bei Etsy Global Brand Manager und gestaltete die kreativen Abläufe des Unternehmens neu. Sie war die erste Produktmanagerin bei der Community-gesteuerten Musikplattform SoundCloud. Ihre Karriere begann im Verlagswesen, wo sie eine Schlüsselrolle bei der Etablierung des VICE-Magazins auf dem deutschen Markt spielte und die digitale Strategie für den Relaunch von Freitag, einer überregionalen Wochenzeitung, entwickelte.
Stephan Fetsch
Partner, Deal Advisory-Valuation, EMA Head of Retail von KPMG. Fetsch verantwortet den Handelssektor bei KPMG in Deutschland und KPMG Europa. Seine Arbeitsschwerpunkte liegen auf der Unternehmensplanung, der Bewertung von Unternehmen, immateriellen Vermögenswerten, Joint Venture sowie wertbasierter Entscheidungsfindung und transaktionsorientierter Beratung.
Michel Gruber
Leiter des Departements Handel und Mitglied der Generaldirektion des Migros-Genossenschafts-Bund. Vor seinem Einstieg bei der Migros war Michel Gruber bei Valora während neun Jahren in verschiedenen Funktionen tätig, zuletzt als Geschäftsführer von Valora Food Service Schweiz.
Dominique Locher
Als Unternehmer, Angel Investor, kreativer Förderer und Innovator begleitet Dominque Locher Unternehmen wie Edeka, Utkonos, Farmy.ch, Bring! oder LuckaBox in die digitale-Welt. Als Vorstandsmitglied der Swiss Retail Federation treibt er die Digitalisierung im Schweizer Handel voran. Er baute LeShop.ch mit auf, einen der ersten Online-Supermärkte der Welt. Bis 2017 führte er das Unternehmen als CEO.
André Maeder
CEO der KaDeWe Group. Maeder blickt auf eine langjährige internationale Karriere im Retail zurück. Sein Schwerpunkt liegt auf Premium- und Luxus-Brands: Bei Harrods war er Chief Operational und Merchandise Officer, bei Hugo Boss Vertriebsvorstand und zuständig für Global Retail. Als Chief Retail Officer arbeitete Maeder auch für Karstadt.
Mariann Wenckheim
Partnerin und Vorstand von 20.20, einem Unternehmen für strategische Designberatung für die Handels- und Freizeitindustrie.