‘Being able to trade expertise really matters where knowledge becomes specialised,’ says Raffaella Sadun, Professor of Business Administration at Harvard Business School and a speaker at this year’s Academy of Behavioral Economics on 4 May, whose theme is The Power of Perspective-Taking: Tested Tools For a Post-Pandemic World.
The performance of a company depends on the effective combination of expertise. Managers who have great social skills facilitate the exchange of knowledge. ‘Managers are a very specific kind of knowledge worker: they specialise in solving complex problems.’
Watch the video to learn how perspective-taking and social skills are linked to technology, and which trait many leaders lack.