62nd International Retail Summit

New business models are emerging every day, but we usually take a long time to notice them. Who, ten years ago, would have thought that Amazon, Apple, Facebook and Google would one day turn the retail world upside down? Today’s start-ups are tomorrow’s game-changers.
New players are writing new rules for new games – in order to win we have to help write these game rules. Sustainability is becoming a success factor that cannot be dismissed. And the digital revolution is creating a world shaped by the DIY culture, private shopping clubs and rapidly expanding e-commerce. There is no doubt about it: today’s retail sector is facing changes it has not experienced in decades.

So what next? Who are the game-changers? And is “small” really “the new big”? What will we be shopping for tomorrow? Business as usual is not the solution, nor are patchwork strategies – even a simple “reset” no longer does the trick.

At the 62nd International Retail Summit, we will outline the ten biggest challenges and how best to address them. We will showcase new approaches, international newcomers and exciting thought leaders. And we will feature established retailers who think out of the box and are now successfully breaking new ground.

Conference day 1: Thursday, 6 September 2012, 10.00 – 18.30

09.30
Welcome coffee

10.00  
Challenge I: Radical shift – new retail in the glocal economy
    •    David Bosshart (CH)
    •    Why creativity beats money. Surviving the Übertech-Economy
    •    Daniel Altman (US)
    •    Economic outlook: The most surprising trends that will reshape the global economy

Challenge II : Radical branding – building connections, that last
    •    Robert Brozin (ZA)
    •    Building a brand with personality
    •    Christoph Bründl (A)
    •   The brand experience – staged offline

12.45
Lunch

14.00 Uhr
Challenge III : Radical sustainability – creating prosperity through good business
    •    Götz Rehn (D)
    •    Towards the fourth dimension
    •    Andrew Merritt & Paul Smyth (UK))
    •    Creative entrepreneurship for sustainable retail
    •    Catherine Conway (UK)
    •    From radical idea to reality – how we are challenging the rules of retail
    •    Robert Rudnick, Martin Elwert (D)
    •    Closing the circle with direct trade – how consumers care about producers
    •    Kate Bull (UK)
    •    Cooperative franchise – how to expand a business ethically

15.30
Break

16.00
Challenge IV: Radical adaptability – staying big in times of change
    •    Phillippe Houzé (F)
    •    Permanent creativity. How to adapt to faster changes
    •    Gerhard Drexel (A)
    •    “Change the script” instead of “Business as usual”

Challenge V: Radical disintermediation – manufacturers connect or lose!
    •    Urs Riedener (CH)
    •    New consumer needs – new markets

17.45
Summary 1st Day
    •    David Bosshart (CH)

18.15
Networking & Lounge

from 18.30 Uhr
Shuttle transfer
to the hotels and Thalwil station 

Conference day 2: Friday, 7 September 2012, 09.00 – 15.00

09.00
Challenge VI: Radical reinvention – more than a reset
    •    Simonetta Carbonaro (D/S)
    •    Transform or die. Time for turnaround

Challenge VII : Radical connection – pop up your business
    •    Caroline Drucker (D/US)
    •    Bottoms Up! How Small Businesses are Crafting the New Economy
    •    Russ Miller (US)
    •    Pop-up retail. Trend or fad?

10.15
Break

10.45
Challenge VIII : Radical price – towards a new dynamic
    •    Oliver Hinz (D)
    •    Innovative pricing – online and offline

Challenge IX: Radical holism – relations beyond marketing
    •    Simona Scarpaleggia (CH)
    •    Values. The IKEA way to radical retail
    •    Petra Schäfer (D)
    •    Unser Integrationsmarketing – die nachhaltige Gestaltung der Kundenbeziehung

12.15
Lunch

13.30  
Challenge X: Radical technology – shift your business model
    •    Eric Tholomé (CH)
    •    The future of commerce, as seen by Google
    •    Max Wittrock (D)
    •    How to scale a mass customization business

14.30
Closing
    •    David Bosshart (CH)

from 15.00
Shuttle transfer
to Thalwil station

Date

6 September - 7 September 2012

Language
German/English (simultaneous translation)

Changes to the programme
The programme is subject to change. If an event does not take place, fees will be refunded. Further claims are ruled out.

Cancellation
If you are unable to attend, please let us have your cancellation in writing. The fee will be reimbursed on cancellation thirty or more days before the event. After this term and until five full working days prior to the event we will charge 75% of the fee. In the event of later cancellations we will charge the full participation fee. Substitute participants welcome.

Hotel reservation
To profit from the special pricings, please use the following email adresses and refer to the following code: IHT 2012
Hotel Sedartis, Thalwil info(at)sedartis.ch
Hotel Alexander, Thalwil info(at)alexander-am-zuerichsee.ch
More hotels can be found at www.zuerich.com

Transport
There will be a free shuttle bus service between the GDI and the hotels Sedartis and Alexander in Thalwil as well as Belvoir in Rüschlikon.

GDI Gottlieb Duttweiler Institute

Langhaldenstrasse 21

8803 Rüschlikon

SCHWEIZ

Anreise

2 days, 1 participant: CHF 2300.-
2 days, 2 or more participants: CHF 1950.-
1 day, per participant: CHF 1400.-

Study Tour CHF 350.– (no discount)

The fee has to be paid in advance. The price depends on the number of participants registered together from the same firm. Any subsequent participants registered separately will be billed separately. The conference fee includes all food and beverages (including VAT). Participants registering less than two weeks before the event can pay by credit card only.