17th European Foodservice Summit 2016
Navigating Through the Digital Storm
Navigating Through the Digital Storm
- Everyone and Everything is Mobile, High Tech, and Hungry
- Facing the Future Requires Being Both Fast and Smart
The Summit is the number one European Platform for the restaurant Industry. Issues we discuss are trendsetting and on tomorrow’s agenda. Together we have created a think tank to analyze the most important changes in the industry as well as an annual forum where we may all share our thoughts on a regular basis. The people who join us are the industry leaders who shape the European restaurant landscape for the future.
Main players (entrepreneurs/senior management) of the multi-unit restaurant and catering industry as well as suppliers and consultants. Seats are limited for suppliers and consultants. There is a maximum of 250 participants to keep the atmosphere intimate. Be a part of the best community and help create a strong Pan-European network!
The past European Foodservice Summits (2000-2015) have been very successful. Every year this major platform for main players in the European away-from-home market has attracted more than 200 senior foodservice executives from 20+ nations.
Düsseldorf, Germany, www.whatsbeef.de
Mustafa Aslandag is head of purchasing and supply chain management for Amazon’s food business in Germany. Together with Selim Varol he founded What’s Beef where he is the CEO responsible for strategy development, systemization and expansion. At University he studied Business Economics and specialized in E-Commerce and Social Media.
London, UK, www.just-eat.com
David Buttress is CEO of Just Eat, the world’s leading digital marketplace for restaurant food delivery. He led the company from start-up to becoming Europe’s largest technology stock market floatation in a decade. David was named Entrepreneur of the Year in 2015. Just Eat connects over 15m active users with over 66,000 takeaway restaurants around the world.
John Eckbert is CEO of Five Guys JV. This joint venture organization has opened 45 UK stores in 3 years – having the master license for UK, France, Germany, Spain and Portugal. Five Guys is the leading US premium burger brand with more than 1,200 stores in its home market. John has a finance background, he studied at the London School of Economics.
Copenhagen, Denmark, www.cafe-sokkelund.dk
Martin Hildebrandt is the owner of a very successful restaurant business, Sokkelund Café & Brasserie, in Copenhagen. He is a former World Barista Champion and coffee entrepreneur recognized for uncompromising service levels based on a high technology infrastructure. Until 2015 he was chair of the board at Kontra Coffee- a high-end Danish coffee roaster. Martin – a passionate smooth jazz enthusiast – was originally trained as a chef.
Christopher C. Muller
Chris Muller is a leading academic expert in the field of restaurant management. His research has focused on multi-unit organizations, development and growth, and the training of multi-unit managers and leaders. He has held positions at Cornell University’s School of Hotel Administration, UCF’s Rosen College, Boston University, and is currently Courtesy Professor of Executive Education at FIU’s Chaplin School of Hospitality. He is an author and has lectured around the globe.
Lysandros Ioannou is the Chairman and CEO of PHC Franchised Restaurants Public Ltd., the leader of the restaurants, cafes and catering industry in Cyprus. The PHC Group operates more than 90 units in Cyprus and Greece employing 1,700 people. He has many awards as a business leader and is highly skilled in reinventing brands.
Rotterdam, The Netherlands, www.mvrdv.nl
Jan Knikker is Head of Business Development & PR at MVRDV, a Dutch agency for architecture and urban design. In 2014, MVRDV opened the Markthal Rotterdam, a pioneering project in urban development that gives birth to a new urban town center with a fresh look at retail spaces.
London, UK, www.chilango.co.uk
Eric Partaker co-founded Chilango, the fast-growing 10 restaurant fresh Mexican food concept. The brand has been voted London’s best burritos by Zagat, Time Out and others. In 2014, the Telegraph named Eric one of Britain’s 27 Most Disruptive Entrepreneurs. Chilango has crowdfunded £5.5 million, making it the most successfully crowdfunded restaurant chain in the world.
London, UK, www.henchmanapp.com
Ryan Perera is a serial entrepreneur and a visionary determined to make Henchman into a global brand. He is the co-founder of the award-winning online marketplace startup SkillFlick. A self-taught software developer Ryan is a winner of the Ernst and Young Future 50 award. Ryan trained as a doctor of medicine in London and worked as a cardiothoracic surgeon and is a published medical author.
Paris, France, www.dominos.fr
Andrew Rennie is the European CEO of Domino’s largest franchisee, Domino’s Pizza Enterprises Limited (DPE). Based in Australia/New Zealand, DPE has more than 1,900 stores in 7 countries including France, the Netherlands, Belgium and it’s most recent acquisition in Germany. Andrew has spent his career with the company.
London, UK, www.yosushi.com
Robin Rowland first became CEO of YO! Sushi in 2000. Since that time the team he heads has built the chain from 3 units to 80 in both the UK and the USA, with over a dozen franchised restaurants in the international market. Robin successfully led YO! Sushi’s MBOs in September, 2003, March, 2008 and most recently in November 2015. Robin has been recognized as the UK’s Retailer of the Year.
New York, USA, www.cuny.edu
Douglas Rushkoff is the author of more than a dozen bestselling books on the media, technology and culture, including his most recent “Present Shock: When Everything Happens Now.” Other titles include “Program or Be Programmed”, “Media Virus”, “Life Inc.” and a novel, “Ecstasy Club.” He lives in New York City where he is Professor of Media Theory and Digital Economics at CUNY/Queens. Douglas is a frequent lecturer on media, society and economics around the world.
Frankfurt, Germany, www.food-service.de
Gretel Weiss is co-founder and publisher of the two leading trade magazines – food-service (since 1982) and foodservice Europe & Middle East (since 1998). She is a recognized expert with insider knowledge of the chain-restaurant industry. Her background is farming, university degrees in Nutritional Science and Economics.
Quirze Salomó is Founder and CEO of the 150 unit Home Meal replacement chain, Nostrum, which has more than 60 units in its Barcelona base. The vertically integrated company has more than 500,000 club members. Quirze comes from an entrepreneurial family, which led him to study commercial business management and computer programming. He also found the technology company, Boira Digital.
London, UK, www.deliveroo.co.uk
Will Shu is on a mission to transform the way the world thinks about takeaway. In August, 2013 he founded Deliveroo which is now in over 50 cities around the world. The start-up has attracted $200 million in capital from some of the worlds' leading investors. Prior to Deliveroo he worked in banking at Morgan Stanley, ESO Capital and SAC Capita.
Munich, Germany, www.ifo.de
Hans-Werner Sinn is a leading Economist and Professor at the University of Munich. He is President of the Ifo Institute for Economic Research. Sinn’s fields of interest include: risk and insurance; natural resources; monetary trade theory and public finance. He is the author of a number of bestselling books including, “Can Germany Be Saved?”, “Casino Capitalism” and “The Euro Trap.”
Düsseldorf, Germany, www.whatsbeef.de
Selim Varol, together with Mustafa Aslandag, founded the young gourmet burger company What’s Beef, known for its advanced E-Commerce and Social Media expertise. He is CEO of What’s Beef where his responsibilities include store architecture, product development and marketing. He has a marketing background from his family’s companies, travels worldwide and has a passion for art.
Monday 26 September – Get-together
Tuesday & Wednesday 27 & 28 September 2016
Monday, 26 September 2016
Get-together at Marktgasse Hotel / Baltho Küche & Bar, Marktgasse 17, 8001 Zürich – www.marktgassehotel.ch / www.balthokuechebar.ch / www.delish.ch
For all conference participants who already are in town.
Tuesday, 27 September 2016
Public Transfers/Coffee & co.
Gretel Weiss & David Bosshart
Welcome & Intro on behalf of the organizers
David Bosshart, GDI Gottlieb Duttweiler Institute
Key Trends in Business & Society
| High Touch over High Tech – Touch, Feel, Smell
| Why we Soon will Forget the Digital Age
Gretel Weiss, FoodService Europe & ME
Europe’s Top 100 Restaurant Operators
| New Ranking and Analysis
| Fresh Tastes, Hot Brands, Breakthrough Trends
High Touch with a High Tech Infrastructure
Mustafa Aslandag, Selim Varol, What’s Beef
| Taking Us to ‚School‘ for High Impact Social Media Marketing & Technology
Martin Hildebrandt, Sokkelund Café & Brasserie
| A Customized Dashboard for Efficient Scheduling and Reservation
Lysandros Ioannou, PHC Franchised Restaurants
A Brand Tune-up in the International Market
| Accelerating Brand Standards to Meet Local Market Needs
| Renewing and Refreshing While Remaining the Same
Douglas Rushkoff, Author
The Digital Economy – How it Works Now: How it Really should Work
| Why people are Throwing Rocks at Google buses
| Brilliant Ideas, but Bad Business Models – towards Distributed Capitalism
Hot Concepts on stage
John Eckbert, Five Guys, London/UK
| The Emerging Hamburger Giant: a Growth Strategy by a Simple Fresh Menu
Quirze Salomó, Nostrum, Barcelona/Spain
| Home Meal Replacement: Growing A Business During the Worst Economy in a Generation
Dinner party – make new friends & reunite past friendships
Boat cruise on the Lake of Zurich (foodservice by Marché)
Return to Lake Side
Return to city / night cup at Quaglinos / Hotel Europe, Dufourstrasse 4 – www.quaglinos.ch (walking distance to hotels and main station)
Wednesday, 28 September 2016
Public Transfers/Coffee & co.
Hans-Werner Sinn, Ifo Institute
Europe, the Euro and the European Economy
| Looking to the Next 10 Years
| Is there a Solution to Debt, Structural Crisis, and Mass Migration?
Robin Rowland, Yo! Sushi
London “Through the Roof” and Still Climbing!
| Always Unique, Sizzling Hot and Exciting
| A Global Model for Restaurant Creativity
Jan Knikker, Architect
Rotterdam Market Hall
| A New Way of Eating, Shopping, Living
| A European Idea to Reinvent Urban Life
Eric Partaker, Chilango
Crowdfunding – The Future of Start-Up Financing?
| How to Raise £5,500,000 From Your On-line Friends & Family
| Attracting Fans, Bypassing Banks, Making Customers Investors
David Buttress, Just Eat
Ryan Perera, Henchman
Andrew Rennie, Domino's
William Shu, Deliveroo
Home Delivery Panel:
The New Restaurant Front Door/
Winning the Last Mile While Not Losing the Last Square Meter
| Has Restaurant “Location, Location, Location” become “Mobile App,
Website and A Knock on the Door?”
| The Third Party Service Provider—Partner, Paramour or Pariah?
Christopher C. Muller, Boston University
The road ahead
Lunch & goodbye drink
End of conference
Bus service to the airport and Zurich main station
27 September - 28 September 2016
English (simultaneous translation into German)
The three partners/hosts
FoodService Europe & Middle East
Leading B2B magazine for the multinational restaurant industry, published by dfv media group in Frankfurt/Germany. The company owns over 90 titles (including “Lebensmittel Zeitung”) covering 12 sectors with a focus on food and foodservice.
Gretel Weiss, Publisher
FoodService Europe & Middle East
Phone +49 69 75 95 15 11
Boston University School of Hospitality
One of the very few hospitality management programs located in highly selective private universities in the USA. The School offers a comprehensive four-year baccalaureate degree, customized executive education courses and conducts applied research for the entire range of hospitality segments.
Chris Muller, Prof.
Boston University School of Hospitality Administration
Phone: +1 617 353 0932
GDI Gottlieb Duttweiler Institute
The European Institute for Economic and Social Studies is focusing on retailing and the service industry. Main activities: congresses, seminars, consumer and management research. For 50 years the independent and future-oriented institute known as the GDI has been developing and providing knowledge and innovative solutions.
David Bosshart, CEO
Phone: +41 44 724 62 01
Changes in the program
The program is subject to change. Should the event fail to take place, fees will be refunded. Further claims are ruled out.
Cancellations must reach us by 26 August 2016. After this deadline and until 5 whole working days prior to the beginning of the conference, participants will be charged 75% of the fee. The full amount is charged for cancellations thereafter. Naturally, a substitute participant will be welcome.
If you wish to book a hotel please use the link below. www.efss.ch/hotels
Transport Lake Side can be reached from Zurich main station by tram no. 4, stop Fröhlichstrasse, 5 minutes-walk to the venue.
From the airport, take S6 or S16 train, stop Tiefenbrunnen, 5 minutes-walk to the venue.
Hotel guests: please ask your reception.
We will send you a voucher for free transport within Zurich city. It will be valid all 3 days, except for the train ride to the airport.
Restaurant companies: CHF 2,600
Suppliers/Consultants CHF 3,750
All fees have to be paid in advance. Participants registering less than two weeks before the event can pay by credit card only. Includes documentation, extensive download area, all meals, refreshments, transfers, get-together and dinner party (VAT incl.).
List of participants
Ignasi Ferrer, Industry Executive (former The Eat Out Group, E-Barcelona)
Andreas Karlsson, Sticks'n'Sushi, GB-London, DK-Copenhagen
Bane Knezevic, McDonald's Slovenia, SL-Lubljana
Henry McGovern, AmRest, PL-Warsaw
Herwig Niggemann, W. Niggemann, D-Bochum
Kevin Todd, Big Easy Restaurants, GB-London
Date & Time
26 September 2016
28 September 2016