18th European Foodservice Summit
Think Tank and Congress for the Restaurant Industry
Think Tank and Congress for the Restaurant Industry
Objective
The Summit is the number one European Platform for the restaurant Industry. Issues we discuss are trendsetting and on tomorrow’s agenda. Together we have created a think tank to analyze the most important changes in the industry as well as an annual forum where we may all share our thoughts on a regular basis. The people who join us are the industry leaders who shape the European restaurant landscape for the future.
Participants
Main players (entrepreneurs/senior management) of the multi-unit restaurant and catering industry as well as suppliers and consultants. Seats are limited for suppliers and consultants. There is a maximum of 250 participants to keep the atmosphere intimate. Be a part of the best community and help create a strong Pan-European network!
The past European Foodservice Summits (2000-2016) have been very successful. Every year this major platform for main players in the European away-from-home market has attracted more than 200 senior foodservice executives from 20+ nations.
Speakers
Mustafa Aslandag
Düsseldorf, Germany, www.whatsbeef.de
Mustafa Aslandag is head of purchasing and supply chain management for Amazon’s food business in Germany. Together with Selim Varol he founded What’s Beef where he is the CEO responsible for strategy development, systemization and expansion. At University he studied Business Economics and specialized in E-Commerce and Social Media.
David Buttress
London, UK, www.just-eat.com
David Buttress is CEO of Just Eat, the world’s leading digital marketplace for restaurant food delivery. He led the company from start-up to becoming Europe’s largest technology stock market floatation in a decade. David was named Entrepreneur of the Year in 2015. Just Eat connects over 15m active users with over 66,000 takeaway restaurants around the world.
John Eckbert
London, UK, www.fiveguys.com / www.fiveguys.co.uk
John Eckbert is CEO of Five Guys JV. This joint venture organization has opened 45 UK stores in 3 years – having the master license for UK, France, Germany, Spain and Portugal. Five Guys is the leading US premium burger brand with more than 1,200 stores in its home market. John has a finance background, he studied at the London School of Economics.
Martin Hildebrandt
Copenhagen, Denmark, www.cafe-sokkelund.dk
Martin Hildebrandt is the owner of a very successful restaurant business, Sokkelund Café & Brasserie, in Copenhagen. He is a former World Barista Champion and coffee entrepreneur recognized for uncompromising service levels based on a high technology infrastructure. Until 2015 he was chair of the board at Kontra Coffee- a high-end Danish coffee roaster. Martin – a passionate smooth jazz enthusiast – was originally trained as a chef.
Christopher C. Muller
Boston, USA
Chris Muller is a leading academic expert in the field of restaurant management. His research has focused on multi-unit organizations, development and growth, and the training of multi-unit managers and leaders. He has held positions at Cornell University’s School of Hotel Administration, UCF’s Rosen College, Boston University, and is currently Courtesy Professor of Executive Education at FIU’s Chaplin School of Hospitality. He is an author and has lectured around the globe.
Lysandros Ioannou
Nicosia, Cyprus, www.wagamama.com.cy / www.pizzahut.com.cy
Lysandros Ioannou is the Chairman and CEO of PHC Franchised Restaurants Public Ltd., the leader of the restaurants, cafes and catering industry in Cyprus. The PHC Group operates more than 90 units in Cyprus and Greece employing 1,700 people. He has many awards as a business leader and is highly skilled in reinventing brands.
Jan Knikker
Rotterdam, The Netherlands, www.mvrdv.nl
Jan Knikker is Head of Business Development & PR at MVRDV, a Dutch agency for architecture and urban design. In 2014, MVRDV opened the Markthal Rotterdam, a pioneering project in urban development that gives birth to a new urban town center with a fresh look at retail spaces.
Eric Partaker
London, UK, www.chilango.co.uk
Eric Partaker co-founded Chilango, the fast-growing 10 restaurant fresh Mexican food concept. The brand has been voted London’s best burritos by Zagat, Time Out and others. In 2014, the Telegraph named Eric one of Britain’s 27 Most Disruptive Entrepreneurs. Chilango has crowdfunded £5.5 million, making it the most successfully crowdfunded restaurant chain in the world.
Ryan Perera
London, UK, www.henchmanapp.com
Ryan Perera is a serial entrepreneur and a visionary determined to make Henchman into a global brand. He is the co-founder of the award-winning online marketplace startup SkillFlick. A self-taught software developer Ryan is a winner of the Ernst and Young Future 50 award. Ryan trained as a doctor of medicine in London and worked as a cardiothoracic surgeon and is a published medical author.
Andrew Rennie
Paris, France, www.dominos.fr
Andrew Rennie is the European CEO of Domino’s largest franchisee, Domino’s Pizza Enterprises Limited (DPE). Based in Australia/New Zealand, DPE has more than 1,900 stores in 7 countries including France, the Netherlands, Belgium and it’s most recent acquisition in Germany. Andrew has spent his career with the company.
Robin Rowland
London, UK, www.yosushi.com
Robin Rowland first became CEO of YO! Sushi in 2000. Since that time the team he heads has built the chain from 3 units to 80 in both the UK and the USA, with over a dozen franchised restaurants in the international market. Robin successfully led YO! Sushi’s MBOs in September, 2003, March, 2008 and most recently in November 2015. Robin has been recognized as the UK’s Retailer of the Year.
Douglas Rushkoff
New York, USA, www.cuny.edu
Douglas Rushkoff is the author of more than a dozen bestselling books on the media, technology and culture, including his most recent “Present Shock: When Everything Happens Now.” Other titles include “Program or Be Programmed”, “Media Virus”, “Life Inc.” and a novel, “Ecstasy Club.” He lives in New York City where he is Professor of Media Theory and Digital Economics at CUNY/Queens. Douglas is a frequent lecturer on media, society and economics around the world.
Gretel Weiss
Frankfurt, Germany, www.food-service.de
Gretel Weiss is co-founder and publisher of the two leading trade magazines – food-service (since 1982) and foodservice Europe & Middle East (since 1998). She is a recognized expert with insider knowledge of the chain-restaurant industry. Her background is farming, university degrees in Nutritional Science and Economics.
Quirze Salomó
Barcelona, Spain, www.homemeal.eu / www.nostrum.eu/es
Quirze Salomó is Founder and CEO of the 150 unit Home Meal replacement chain, Nostrum, which has more than 60 units in its Barcelona base. The vertically integrated company has more than 500,000 club members. Quirze comes from an entrepreneurial family, which led him to study commercial business management and computer programming. He also found the technology company, Boira Digital.
Will Shu
London, UK, www.deliveroo.co.uk
Will Shu is on a mission to transform the way the world thinks about takeaway. In August, 2013 he founded Deliveroo which is now in over 50 cities around the world. The start-up has attracted $200 million in capital from some of the worlds' leading investors. Prior to Deliveroo he worked in banking at Morgan Stanley, ESO Capital and SAC Capita.
Hans-Werner Sinn
Munich, Germany, www.ifo.de
Hans-Werner Sinn is a leading Economist and Professor at the University of Munich. He is President of the Ifo Institute for Economic Research. Sinn’s fields of interest include: risk and insurance; natural resources; monetary trade theory and public finance. He is the author of a number of bestselling books including, “Can Germany Be Saved?”, “Casino Capitalism” and “The Euro Trap.”
Selim Varol
Düsseldorf, Germany, www.whatsbeef.de
Selim Varol, together with Mustafa Aslandag, founded the young gourmet burger company What’s Beef, known for its advanced E-Commerce and Social Media expertise. He is CEO of What’s Beef where his responsibilities include store architecture, product development and marketing. He has a marketing background from his family’s companies, travels worldwide and has a passion for art.
Programme
Monday, 25 September – Get-together
Tuesday & Wednesday 26 & 27 September 2017
Pre-Conference Day – Get-together
Monday, 25 September 2017
from 20.00
Hiltl Rooftop, Bahnhofstrasse 88, 8001 Zurich, Tel: +41 44 888 88 00
www.hiltl.ch/de/standorte/dachterrasse
For all conference participants who already are in town.
1st day
Tuesday, 26 September 2017
10.00
Public Transfers/Coffee & co.
11.00
Gretel Weiss & David Bosshart
Welcome & Intro on behalf of the Organizers
11.10
David Bosshart, GDI Gottlieb Duttweiler Institute
The New Food Rules!
| Vertical versus Horizontal
| Going from a 2D to a 3D Imagination
11.50
Gretel Weiss, FoodService Europe & ME
Europe’s Top 100 Restaurant Operators
| New Ranking and Analysis, Breakthrough Trends
| The Push for Growth in Unit Economics
12.20
Lunch
13.30
David Campbell
Leading Your Team Through Brand Rebirth
| Building On Strength/Making Hard Choices
| Repositioning a Legacy Leader
14.00
Jan-Willem Dockheer, Albert Heijn to go
The Next Revolution in Convenience
| How a Retail Giant Challenges QSR
| Fast Flexible Feeding. Healthy and Handy on the Run
14.30
Break
15.00
Marc Schumacher, Liganova
The Transformation on my Daily Plate
| Rethinking & Reinventing Hospitality Experiences by Closing the Gap between Brands & Communities
15.40
Jonathan Downey, London Union
Street Food Festivals – the New R&D Laboratory
| Bringing the Food of the People to the Highstreet
16.10
Break
16.40
Hot Concepts on stage
Karl Brauckmann, BackWerk, Essen/Germany
| Creating Borderless Bakery Cafés. Highly relevant for the Snack and Coffee Customer
David McDowall, BrewDog, Ellon/Scotland
| Disrupting the Pub – Creating the First Global Crowdfunded Bars Business
17.40
Nadine Beshir, Dinner Time Story
The Movable Feast: Technology Comes to the Table
| The New Menu as Entertainment
| Creating Our Own Fables and Myths
19.00
Surprise party – make new friends & reunite past friendships
Marché International Kitchen Party
Down Town Zurich
22.30
Night cup at Quaglinos / Hotel Europe
Dufourstrasse 4 – www.quaglinos.ch
(walking distance to hotels and main station)
2nd day
Wednesday, 27 September 2017
08.00
Public Transfers/Coffee & co.
09.00
Stéphane Garelli, IMD/University of Lausanne
The World in Reset Mode
| A Competitiveness Outlook for 2018, and beyond
10.00
Break
10.30
Hannelore Daniel, TU Munich
Food, Diet, Health and Longevity: between Expectations and Evidence
| Can Science and Research Still Lead us to Food Satisfaction?
| Can Eating Keep us Young & Healthy?
11.00
Dan Holm, Carrabba’s Italian Grill
Change Your Digital Mindset. Change Your World.
| How to Win in Digital. What Customers Expect today? What it Takes to Compete in a Changing Digital Landscape?
11.30
Break
12.00
Jambu Palaniappan, UberEATS
How Fast, How Cheap, How Good can Delivery Get?
| The Gig Economy Confronts the Restaurant Environment
| Finding the Global Algorithm
12.30
Dan Holm, Carrabba’s Italian Grill
Jambu Palaniappan, UberEATS
Mario C. Bauer, Vapiano
Danielle Anderson, AmRest
Panel: Delivery 2.0 – Who Owns the Meal at the Front Door?
| Meeting the Demands of Customers to Be Served at Home
| The Third Party Service Provider – Partner, Paramour or Pariah?
13.40
Christopher C. Muller, Boston University
The road ahead
Final conclusions
14.00
Lunch & goodbye drink
15.00
End of conference
Bus service to the airport Zurich
Information
Date
26. September - 27. September 2017
Weiteres
Conference language
English
The three partners/hosts
FoodService Europe & Middle East Leading B2B magazine for the multinational restaurant industry, published by dfv media group in Frankfurt/Germany. The company owns over 90 titles (including “Lebensmittel Zeitung”) covering 12 sectors with a focus on food and foodservice.
Gretel Weiss, Publisher
FoodService Europe & Middle East
Phone +49 69 75 95 15 11
Email: gretel.weiss@dfv.de
www.food-service-europe.com
Boston University
School of Hospitality
One of the very few hospitality management programs located in highly selective private universities in the USA. The School offers a comprehensive four-year baccalaureate degree, customized executive education courses and conducts applied research for the entire range of hospitality segments.
Chris Muller, Prof.
Boston University School of Hospitality
Administration Phone: +1 617 353 0932
Email: cmuller@bu.edu www.bu.edu/hospitality
GDI Gottlieb Duttweiler Institute
The European Institute for Economic and Social Studies is focusing on retailing and the service industry. Main activities: congresses, seminars, consumer and management research. For 50 years the independent and future-oriented institute known as the GDI has been developing and providing knowledge and innovative solutions.
David Bosshart, CEO
Phone: +41 44 724 62 01
Email: david.bosshart@gdi.ch
www.gdi.ch
Changes in the program
The program is subject to change. Should the event fail to take place, fees will be refunded. Further claims are ruled out.
Cancellation
Cancellations must reach us by 25 August 2017. After this deadline and until 5 whole working days prior tho the beginning of the conference, participants will be chrged 75% of the fee. The full amount is charged for cancellations thereafter. Naturally, a substitute participant will be welcome.
Hotel accommodations
If you wish to book a hotel please use the link below. www.efss.ch/hotels
Transport
Lake Side can be reached from Zurich main station by tram no. 4, stop Fröhlichstrasse, 5 minutes-walk to the venue. From the airport, take S6 or S16 train, stop Tiefenbrunnen, 5 minutes-walk to the venue. Hotel guests: please ask your reception.
Voucher We will send you a voucher for free transport within Zurich city. It will be valid all 2 days, except for the train ride from and to the airport.
Fees
All fees have to be paid in advance. Participants registering less than three weeks before the event can pay by credit card only.
Conference Restaurant companies: CHF 2210 (instead of 2600, early-bird price valid until 15 July 2017)
Suppliers/Consultants CHF 3180 (instead of 3750, early-bird price valid until 15 July 2017)
Includes documentation, extensive download area, all meals, refreshments, transfers, get-together and dinner party (VAT incl.).
Hosting Partners
Chris Muller (Boston University School of Hospitality), Gretel Weiss (FoodService Europe & Middle East), and David Bosshart (GDI Gottlieb Duttweiler Institute).
Partner
List of participants
Date & Time
Monday
25 September 2017
Wednesday
27 September 2017
Location
Lake Side
8008 Zürich
Switzerland