David Bosshart: "Retailers have to become more flexible"

From shelf maintenance to more service and intelligent logistics – this development determines the new age of retail, says GDI CEO David Bosshart in a video interview. At the GDI Retail Summit, he will reveal the success factors for retail.
11 April, 2018 by
David Bosshart: «Händler müssen flexibler werden»
GDI Gottlieb Duttweiler Institute
 

When it comes to scalability and network effects, China is one step ahead, simply because of the mass of consumers, says GDI CEO David Bosshart in a video interview. But how can Swiss retailers keep up with the big competition from China? They should excel with niche products, advises Bosshart. Outstanding service is the key to success, says the GDI CEO in this video interview:

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